Subscriptions

Our subscriptions are set up to make it easy for you to have your favourite products delivered you you want them.

Choose from either every 6 weeks and receive an additional 10% discount off our already low prices or every 3 months for a 5% discount.

We only have a a couple of terms to abide by:

1. If you sign up to subscriptions and accept the additional discount, you must make at least two orders. Please note: you can not manually opt out until your second order has been processed;
2. If you do choose to opt out prior to your second order, all we ask is you pay the difference between the subscription price and the normal price. Contact us to arrange this.

It's that easy.

More Info

When you sign up for a subscription to a product/s, you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select: Every 3 months for a 5% discount or Every 6 weeks for a 10% discount.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance. 

Subscriptions will auto-renew at the end of their duration. You will receive a renewal notice email 2 days before an order is placed. If you don't want to renew a subscription, you can cancel it. Please note that to manage or cancel your subscription, you must first complete at least two orders. If you do choose to opt out prior to your second order, all we ask is you pay the difference between the subscription price and the normal price. Contact us to arrange this. Subscription cancellation will only take place after the payment has been made. 

If you want to cancel or change your subscription after the second order, you can do so at any time. Your order confirmation emails have links to your order and all subscription emails have links to manage your subscription. You can also log in via our online store. You can manage your subscription from there. If you are having difficulty accessing your subscription, feel free to contact us at hello@shelleyandco.com.au. 

See our returns policy for more details on returns and refunds.

Manage Your Subscription

Shelley & Co Subscriptions makes it easy and intuitive for you to manage your subscriptions from your account page on your website.

The below steps show how you can manage your subscriptions easily!

Step 1: Once you log into the Shelley & Co website it goes to your Account page, you will see this type of interface. To manage your subscriptions, you will need to click on ‘Manage Subscriptions.'

Step 2: You will then be redirected to the subscriptions’ page, where you can:

• Edit the frequency of the subscription
• Update payment information
• Cancel the subscription for a product.